Refund Policy

Effective: August 11, 2026

Nuviloop subscriptions are billed monthly in advance through Paddle, our merchant of record.

Cancellation

You may cancel at any time. Cancellation stops future renewals and access continues through the end of the paid billing period.

Refund eligibility

If you experience a material technical issue that prevents use of the service and we cannot resolve it, contact us within 14 days of the charge. We will review the request and may approve a full or partial refund based on the circumstances and applicable law.

Non-refundable situations

Refunds are generally not provided for unused time, forgetting to cancel before renewal, change of mind after substantial use, third-party integration outages outside our control, or violations of the Terms of Service.

How to request a refund

Email almazbekovich0707@gmail.com with your account email, transaction details, and reason for the request. Approved refunds are returned through the original payment method. Processing time depends on Paddle and your financial institution.

Consumer rights

Nothing in this Policy limits rights that cannot be excluded under applicable consumer law.